Community

National Police Remembrance Day 2025

Each year on 29 September, Australians pause to reflect on the courage and sacrifice of police officers who have lost their lives in the line of duty. This day carries deep meaning not only for the policing community but also for families, colleagues, and the wider public who rely on their service and dedication. National Police Remembrance Day honours officers who have died while performing their duties, as well as those who later passed away from injuries or illness sustained in service. It is also a time to support the families left behind, acknowledging their loss and recognising the contribution of their loved ones to the safety of our communities. Memorial services are held across the country in capital cities, regional towns, and police academies. Commemorations include wreath laying ceremonies, moments of silence, and community gatherings that allow us to reflect on the bravery and commitment of police officers. The day also coincides with the Feast Day of Saint Michael the Archangel, the patron saint of police. For the community, it serves as a powerful reminder of the risks police face every day, whether patrolling our streets, responding to emergencies, or providing support in times of crisis. Their work is central to maintaining safety, order, and trust. The day follows on from the Police Federation of Australia’s Police Week (13th - 29th September) which includes the Wall to Wall: Ride for Remembrance. Riders travel from their state memorial to Canberra to meet up with others from across the country, to then journey as one group through the nation’s capital to the National Police Memorial. As a customer-owned bank, we have a long history supporting key worker groups and state government employees and are proud to support our members who serve in the police force and deeply value the role they play in protecting our communities. We stand alongside all officer’s past and present and their families in remembering those who have made the ultimate sacrifice. On 29 September, we encourage everyone to pause, reflect, and express gratitude for the dedication of police officers who continue to serve and protect us all. Helping those who help our community As a member focused, values-driven organisation, strong community ties are an integral part of our past and future success. Our Essential Worker Home Loan was designed to help police officers and other frontline professionals by supporting their home ownership journey with a value and feature packed product. Independently recognised as winner of the 2024 Finder Innovation Award in the Social Impact category, and with three 2025 MOZO Experts Choice Awards, our Essential Worker Home Loan demonstrates our commitment to support those who support others. We believe in giving back to the people who give so much of themselves. Supporting frontline workers in achieving home ownership is one way we can honour their service and invest in their futures.

Community

2025 VTHC Women's Conference Prize Draw Winner

Unity Bank had the opportunity to attend the VTHC Women's Conference on the 5th of September, 2025. It was an extremely successful event with a variety of different organisations attending and representing their core business products and services.  Unity Bank conducted a prize draw, with one prize up for grabs.  Congratulations to our winner Debra, who attended the conference and entered our competition! Debra won a Myer Hamper! We hope you enjoy your prize Debra!! We would also like to thank everyone who attended the event and visited our Unity Bank stall.

Community

2025 ETU State Conference Prize Draw Winner

Unity Bank had the opportunity to attend the ETU State Conference from the 1st to the 2nd of July 2025. It was an extremely successful event with a variety of different organisations attending and representing their core business products and services.  Unity Bank conducted a prize draw, with one prize up for grabs.  Congratulations to our winner Ben, who attended the conference and entered our competition! Ben won a $1,000 EFTPOS gift card! We hope you enjoy your prize Ben!! We would also like to thank everyone who attended the event and visited our Unity Bank stall.

Important information

New! Manage your daily transaction limits online

Manage your daily transaction limits directly in Online Banking for a range of payment types, including BPAY, external transfers, international transfers, and OSKO payments. Whether you’re increasing a limit for a one-off payment or lowering a limit to enhance your account security, it’s now quick and easy to adjust to suit your own individual payment needs. Benefits include: Adjust your limits instantly, anytime, via Online Banking Set limits that suit your personal transaction needs Lower limits to reduce your exposure to fraud or unauthorised transactions To learn how it works and view frequently asked questions, visit our Daily Transaction Limits page.

Important information

Updated Terms and Conditions – August 2025

Members are advised of updates to our Account and Access Facilities Terms and Conditions, effective 26 August 2025. The key change is to the existing transaction limits section, to accommodate the new feature enabling members to manage their own daily transaction limits within Online Banking. While we have provided an overview of the key change, we recommend you take the time to read through the updated Account and Access Facilities Terms and Conditions, to familiarise yourself with the changes and understand how they may impact you. By using your account and access facilities after the date the changes take effect, you agree to the updated terms and conditions applying. We’re ready to help you If you have any questions or concerns, please contact us.

Security

Scam Awareness Week 2025

Stop. Check. Protect. From 25 to 29 August, Scams Awareness Week 2025, a national initiative led by the Australian Competition and Consumer Commission (ACCC) aims to raise awareness about the growing risks of scams and cyber threats. “Stop. Check. Protect.” is this year’s theme, encouraging Australians to remain vigilant, verify suspicious activity, and take proactive steps to protect their personal and financial information.  As a mutual bank, the trust and safety of our members are among our highest priorities. We are committed to helping protect member data, raising awareness of online risks, and ensuring our members have the knowledge to respond to threats with confidence and care. Common types of scams and cyber threats: Scams and cyberattacks are becoming increasingly sophisticated and frequent. Some of the most common include: Phishing emails: Scammers pose as trusted organisations, sending emails that prompt recipients to click malicious links, download harmful attachments, or reveal sensitive information such as passwords and credit card details. Romance scams: Fraudsters create fake identities online to form emotional connections, eventually convincing victims to send money for fabricated emergencies. Lottery and prize scams: Scammers falsely declare victims as lottery winners, demanding upfront payments or personal data to claim fictitious prizes, resulting in financial loss or identity theft. Bank impersonation scams: Scammers impersonates a bank or financial institution to trick their victims into making payments to a fraudulent account. Tax time SMS and email scams: These scams encourage people to click on a link that directs them to a fake MyGov sign-in pages designed to steal their username and password. E.g. phrases include: 'You are due to receive an ATO direct refund”, or “You have an ATO notification.” Linkt Toll scams: Messages (SMS or WhatsApp mostly) request payment or updated billing information through a fraudulent link. Phone scams: Scammers call victims pretending to be from government agencies, tech support, banks or delivery services to steal information or money. Impersonation scams: Fraudsters pose as trusted individuals, such as colleagues, family member, or CEO, to request urgent payments or sensitive data. Fake websites: They mimic real websites to steal credentials or infect your device with malware when you enter information or download content. Malware attacks: Malicious software is installed via unsafe links or downloads, allowing scammers to access your personal or financial information. Remote access scams: Scammers convince victims to grant access to their computer or mobile device, often claiming to be tech support. No one is immune, stay alert and informed.That’s why we’re focused on continuing to strengthen our digital security, educating both members and staff, and providing the tools and training needed to protect what matters most: our members’ information and financial wellbeing. What you can do: Stop. Check. Protect. We all have a role to play in cybersecurity. Here’s how you can take action: Stop: If something feels off. Don’t click, share or respond. Scammers often create a sense of urgency to get you to act quickly.  Check: Always verify the legitimacy of the message or call. If in doubt, contact the organisation directly using official contact details from their website, not the ones provided in the suspicious message. Protect: Secure your accounts with strong passwords and enable Multi-Factor Authentication (MFA) or Two-Factor Authentication (2FA) whenever available. Report any suspicious activity immediately to us and the appropriate authorities (e.g. Scamwatch, your IT support or local police). Additional tips for protection: Never share your password with anyone. Use complex, unique passwords for different accounts. Avoid using easily guessed words. (e.g. “123456”, “password”, “birth dates”) Don’t reuse passwords across platforms. Keep your devices updated with the latest security. Be cautious of unsolicited messages or offers that sound too good to be true. Don’t click on suspicious links or attachments, especially from unknown sources. Our commitment to youScams Awareness Week is a timely reminder of the importance of staying safe online. As your mutual bank, we will continue to: Provide ongoing cybersecurity training to help our staff stay alert. Share useful resources and alerts to help members identify and avoid scams. Maintain strong data protection policies and invest in secure technology. Monitor cyber threats closely and act quickly to protect member accounts. This Scams Awareness Week, take a moment to reflect on your online habits, have conversations with friends and family about scam safety, and help spread the message.  Stop. Check. Protect.  To understand how we manage your personal information, please visit our Privacy page. To understand how we help to keep you safe, please refer to our Security page. Need help?If you believe someone has gained access to your personal information, even if it appears unrelated to your finances, you should contact us or relevant financial institution immediately. A timely response can be critical in giving you the best chance to stem any loss. If you have concerns about your account with us, contact us on 1300 36 2000. If the scam occurred on social media or a legitimate website, report it to the platform involved. For scams on Facebook, Messenger, WhatsApp and Instagram, see this step-by-step guide for reporting scams on Facebook services.