Important information

Winners of the $2,000 Cash Giveaway

Earlier this year, Unity Bank ran a promotion offering a chance to win 1 of 9 $2,000 cash giveaway prizes by taking out a new home loan, car loan, or eligible CGU insurance policy through Unity Bank between 1 March 2024 and 31 May 2024. The winners were drawn on 3 September 2024. Congratulations to our winners: Olivia, NSW Paul, SA Graham, NSW Leonie, NSW Najmeh, NSW William, NSW Shane, NSW Alaine, NSW Daniel, NSW We would also like to thank everyone who participated in the promotion. Stay tuned for our next promotion—you might be a winner next time!  

Important information

ETU WA State Conference

Unity Bank had the opportunity to attend the ETU WA State Conference on the 23rd and 24th of July 2024. It was an extremely successful event with a variety of different organisations attending and representing their core business products and services.  Unity Bank conducted a random prize draw via a barrel draw. There were two prizes to be won.  Congratulations to our winners John and Marcus, who attended the conference and entered our competition! John won an Ultimate Ears Boom 3 portable Bluetooth Speaker, and Marcus won a $200 EFTPOS gift card! We would also like to thank everyone who attended the event and visited our Unity Bank stall.

Important information

Changes to our Account & Access Facility Conditions of Use document – Electronic Access Facilities and ePayments Conditions of Use

We have recently updated our Account & Access Facility Conditions of Use as a result of changes to the minimum age requirements of Apple Pay users. Effective 15 March 2024 Section 37.2 Digital Wallet Services now states that if you are under the age of 13, Apple Pay is not available, and you are unable to add a card in the Apple Wallet. Our latest Account & Access Facility Conditions of Use can be found here. If you would like to discuss any of these changes, please contact us on 1300 36 2000 8:00 am to 7:00 pm AEST, Monday to Friday.

Important information

Changes to how we notify Members for Overdraft and Credit card interest rate changes

From the 1st of January 2024 we are changing the way we notify Members of Interest rate changes affecting Overdraft and Credit card products. Currently, we publish an advertisement in a national newspaper advising our members of the changes to our existing Overdraft and Credit card products. From the 1st of January 2024 we will no longer be publishing an advert in the national newspaper, instead when a rate change for these products occurs, we will publish a notice to the latest news section of our website. We believe this change will improve our rate change process and this notice will be more visible and accessible to our members.   FAQ's When will this be changing?From 1st January 2024, this will take effect to future interest rate changes to our existing overdraft and credit card product holders. Why is this changing?New legislation now allows Unity Bank to publish this notification on our website instead of a national newspaper. This allows for the notice to be more visible and accessible to our members. Where can I find this notice on the Unity Bank website?When published, this notice can be found in the latest news section under the category Important Information on the Unity Bank website. I received a letter in the mail for my home loan, will this be changing too?No, interest rate letters will continue to be sent for lending products. This notification only applies to members with an Overdraft or Credit card product.

Important information

Explore the Unity Bank website

What’s New Enjoy an enhanced online experience with a seamless, user-friendly, and modern interface. Although the design is fresh, our core values and commitment to your financial security and success remain the same. For Reliance Bank Members, if you have previously bookmarked the Reliance Bank website URL, don't worry! You can continue to access the new website via www.reliancebank.com.au, and be seamlessly redirected to the updated experience at www.unitybank.com.au. The website now features Reliance Bank information and contact details in conjunction with the Unity Bank brand. Internet Banking The website has clearly marked separate login buttons for Unity Bank and Reliance Bank Internet Banking in the top-right corner, which operate the same as they do now. Why Did We Move to One Website? The costs involved in maintaining two websites are significant, and we are conscious that it is your money as a member-owned bank. The products and services are the same for Reliance Bank and Unity Bank, so it makes sense not to duplicate the costs and resources involved in maintaining two websites. Support and Contact Information Contact details, branch addresses, and member support information for both Unity Bank and Reliance Bank are prominently displayed on the website, ensuring easy access to assistance when needed. If you have any questions or need assistance exploring the new website, please do not hesitate to contact us on 1300 36 2000.

Important information

Changes to our Privacy Policy and Privacy Notification documents

There are changes that have been made to our Privacy Policy and Privacy Notification documents. These changes are effective from 27 July 2023. Please see our latest Privacy Policy and Privacy Notification below. Privacy Policy Privacy Notification If you would like to discuss any of these changes, please contact us on 1300 36 2000 8:00 am to 7:00 pm AEST, Monday to Friday.