As part of our recent merger with G&C Mutual Bank, we are aligning a number of our systems and processes. This includes consolidating our statement production through a single, trusted supplier.
From your next statement onwards, you may notice a change in the layout and presentation. While the format has been updated, all essential information (including your account details and transaction history) will continue to be clearly displayed and accessible.
This change supports our ongoing commitment to improving efficiency, consistency, and your overall member experience.
If you have any questions regarding your statement, please contact us.
Picture this: The world’s greatest athletes, the electric energy of the crowd, and the Opening Ceremony of the Olympic Winter Games Milano Cortina 2026 - live, in person. Thanks to your Unity Bank Visa card and digital wallet, this dream could be your reality!
How to Enter
Every tap counts! From 14 July to 30 September 2025, every in-person digital wallet purchase with your Unity Bank Visa card brings you closer to the ultimate winter adventure.
Every 10 eligible transactions = 1 automatic entry into our exclusive prize draw.
The more you use your -digital wallet, the more chances to win!
Prizes
Grand Prize: The Ultimate Olympic Experience (Valued up to AU$123,000!)
A once-in-a-lifetime trip for two adults to the 2026 Winter Olympics in Milan, Italy, including:
Return economy airfares for two from your nearest international airport in Australia to Milan, departing 5 February 2026
Six nights’ accommodation at a minimum 4-star hotel in Milan, including daily breakfast (5–11 February 2026)
Tickets for two to the Olympic Winter Games Opening Ceremony and two additional Olympic events (events to be determined by the Promoter)
Return airport-to-hotel and hotel-to-Games transfers for a seamless experience
AUD $1,000 Flight Centre voucher to help with any domestic travel needed to reach your international departure airport
Runner-Up Prize: Perisher Snow Getaway (Valued up to AU$8,500!)
The perfect escape for two adults to Perisher, NSW, including:
Three nights’ accommodation
Two-day lift pass per person for the slopes
Two-day equipment rental per person so you’re ready to ride
AUD $1,500 Flight Centre voucher for domestic travel
Bonus Prizes: JULY Luggage Sets (10 to Win, Valued at $1,337.50 each)
Travel in style! Each JULY branded merchandise pack includes:
July Expandable Suitcase Set (Including 2 suitcases and 4 Packing Cells)
Start Tapping for Your Chance to Win!
Click below to discover how your everyday digital wallet purchases could send you all the way to the Olympic Winter Games Milano Cortina 2026!
Get those entries in with every ten (10) digital wallet purchases. Good luck!
Terms and Conditions apply, see https://www.visa.com.au/promotions/milano-cortina-2026.html . Open to AU res 18+. Cardholder, communication and travel eligibility criteria applies, see terms for details. Ends: 11:59pm AEST 30/9/25. Some transactions excluded, see terms. Draw: L3, 162 Collins St, Melb VIC 3000 on 20/10/25 at 1pm AEDT. Winners published at https://www.visa.com.au/promotions/milano-cortina-2026-winners.html on 27/10/25. Prizes: 1x travel package for 2 adults to the 2026 Winter Olympics valued at up to AU$123k (travel between 4/2/26 & 11/2/26); 1x snow package for 2 adults to Perisher, NSW valued at up to AU$8.5k; & 10x JULY branded luggage set valued at $1,337.50ea. NSW. TP/04034. ACT. TP25/01372. SA. T25/1020
Members are advised of updates to our Account and Access Facilities Terms and Conditions, effective 1 July 2025. For your convenience, we have summarised the most notable changes below:
Entity name change
As part of the merger approval process members approved that the incorporated name will be changed from G&C Mutual Bank Limited to Unity Bank Limited within the first 12 months of the merger taking effect. We have made the decision that the effective date of that change will be 1 July 2025 and our terms and conditions have been updated to reflect this change. This does not affect how you use your account or the services we provide.
Confirmation of Payee
A new section has been added to our terms and conditions with respect to the soon to be implemented Confirmation of Payee. Once live, this service will check if the account name matches the payment details you enter, helping you to make an informed decision before proceeding with a payment. This update is simply to prepare for the upcoming change and does not affect how you currently use your account.
While we have provided an overview of the key changes, we recommend you take the time to read through the updated Account and Access Facilities Terms and Conditions, to familiarise yourself with the changes and understand how they may impact you.
By using your account and access facilities after the date the changes take effect, you agree to the updated terms and conditions applying.
We’re ready to help you
If you have any questions or concerns, please contact us.
From 1 July 2025 our incorporated name will be Unity Bank Limited. The incorporated name is the name registered with Australian Securities & Investments Commission (ASIC) as the legal company name. As a member you will continue to see the Unity Bank, G&C Mutual Bank and Reliance Bank brands.
For more information about the change please see the FAQ’s below:
Why did we change our incorporated name?
As part of the merger approval process members approved that the incorporated name will be changed from G&C Mutual Bank Limited to Unity Bank Limited within the first 12 months of the merger taking effect. We have made the decision that the effective date of that change will be 1 July 2025.
What changes can members expect?
There will be no changes for members as a result of the incorporated name change. You may notice the change in the footer of our websites, terms and conditions, letterhead, and other corporate materials.
Will there be changes to how members access the website, Service Centres or Member Services?
No, there will be no immediate changes to how members contact us or access our banking services as a result of this incorporated name change. We will advise you in advance of any changes to your services.
Will this affect our product, services, rate and fees?
No, there will not be any changes to our products, services, rates or fees as a result of this incorporated name change.
As a member, will I need to do anything because of this change?
You may be required to accept updated terms and conditions in our Mobile App. The update is only related to the incorporated name change, not how you use the Mobile App.
If you have any further questions regarding this change, please contact us.
Customer-owned banks including Unity Bank have once again been named Australia’s most trusted banking sector, according to the latest Roy Morgan Bank Trust and Distrust Scores Report.
The report, based on Roy Morgan’s ongoing Risk Monitor surveying approximately 25,000 Australians1 each year, marks customer-owned banking’s second consecutive recognition as most trusted sector and shows a further improvement in their collective Net Trust Score2 since the previous report in May 2023.
The improved score for the mutual sector contrasts starkly with the broader banking industry. Since May 2023, distrust has worsened with 3.2 million (14.2%) of Australians aged 14 and over now expressing distrust towards either specific banks or the overall banking sector in general.
The banking sector as a whole ranked 24th out of 27 industries for net trust, only surpassing telecommunications, supermarkets, and social media companies. In contrast, customer-owned banks ranked 7th on the scale.
“Trust is something that is earned, and customer-owed banks’ people-first approach translates to competitive rates, innovative products, superior services, and a strong commitment to local communities, which explains why Australians continue to place their trust in mutual banks,” Customer Owned Banking Association (COBA) CEO Michael Lawrence explained.
“Customer-owned banks are built differently. We’re owned by our customers, which means our purpose is to create long-term value for them and their communities. Unlike listed banks, financial performance is not our purpose - it enables our purpose,” he added.
The report also found Australians define trust using terms like ‘reliable’, ‘good service’, and ‘honest’, but describe distrust with expressions like ‘greedy’, ’profit-driven’, and ‘unethical’.
Customer-owned banks, which includes mutual banks, credit unions and building societies, collectively serve over 5.4 million Australians and have been providing purpose-led banking for nearly 180 years.
1 Reporting period is 12 months to January 2025. The customer-owned banking sector outperformed even the highest-rated investor-owned bank, with a collective Net Trust Score higher than any individual bank
2 The customer-owned banking sector recorded far more trust than distrust, resulting in an overall Net Trust Score of 1.00. In contrast, the entire banking industry recorded a Distrust Score of -14.26 and a Net Distrust Score of -3.97. This places the overall banking sector deeply in Net Distrust territory.
On Tuesday 20 May 2025, the Reserve Bank of Australia (RBA) announced a decrease of 0.25%p.a. to the official cash rate.
Following this, we have reviewed the interest rates applicable to our variable rate home loans and advise that the rates for existing mortgage holders will decrease by 0.25%p.a., effective from 1 June 2025.
Our variable savings rates will decrease by up to 0.30%p.a., effective from 26 May 2025. Whilst the Bonus Saver Account decrease will be effective from 1 June 2025.
Members can refer to their upcoming statements for information in relation to their loan product/s and any relevant repayment changes.
Whilst changes to the RBA cash rate is one of the factors that informs our pricing decisions, there are other factors that we consider such as economic and market conditions, cost to lend and the competitor landscape. This helps us to assess and to continue to offer competitive rates to our members.
If you would like further information on any of our products or services, please review the information on our website or contact us to see how we can help.
