Members are advised of updates to our Account and Access Facilities Terms and Conditions, effective 1 July 2025. For your convenience, we have summarised the most notable changes below:
Entity name change
As part of the merger approval process members approved that the incorporated name will be changed from G&C Mutual Bank Limited to Unity Bank Limited within the first 12 months of the merger taking effect. We have made the decision that the effective date of that change will be 1 July 2025 and our terms and conditions have been updated to reflect this change. This does not affect how you use your account or the services we provide.
Confirmation of Payee
A new section has been added to our terms and conditions with respect to the soon to be implemented Confirmation of Payee. Once live, this service will check if the account name matches the payment details you enter, helping you to make an informed decision before proceeding with a payment. This update is simply to prepare for the upcoming change and does not affect how you currently use your account.
While we have provided an overview of the key changes, we recommend you take the time to read through the updated Account and Access Facilities Terms and Conditions, to familiarise yourself with the changes and understand how they may impact you.
By using your account and access facilities after the date the changes take effect, you agree to the updated terms and conditions applying.
We’re ready to help you
If you have any questions or concerns, please contact us.
Customer-owned banks including Unity Bank have once again been named Australia’s most trusted banking sector, according to the latest Roy Morgan Bank Trust and Distrust Scores Report.
The report, based on Roy Morgan’s ongoing Risk Monitor surveying approximately 25,000 Australians1 each year, marks customer-owned banking’s second consecutive recognition as most trusted sector and shows a further improvement in their collective Net Trust Score2 since the previous report in May 2023.
The improved score for the mutual sector contrasts starkly with the broader banking industry. Since May 2023, distrust has worsened with 3.2 million (14.2%) of Australians aged 14 and over now expressing distrust towards either specific banks or the overall banking sector in general.
The banking sector as a whole ranked 24th out of 27 industries for net trust, only surpassing telecommunications, supermarkets, and social media companies. In contrast, customer-owned banks ranked 7th on the scale.
“Trust is something that is earned, and customer-owed banks’ people-first approach translates to competitive rates, innovative products, superior services, and a strong commitment to local communities, which explains why Australians continue to place their trust in mutual banks,” Customer Owned Banking Association (COBA) CEO Michael Lawrence explained.
“Customer-owned banks are built differently. We’re owned by our customers, which means our purpose is to create long-term value for them and their communities. Unlike listed banks, financial performance is not our purpose - it enables our purpose,” he added.
The report also found Australians define trust using terms like ‘reliable’, ‘good service’, and ‘honest’, but describe distrust with expressions like ‘greedy’, ’profit-driven’, and ‘unethical’.
Customer-owned banks, which includes mutual banks, credit unions and building societies, collectively serve over 5.4 million Australians and have been providing purpose-led banking for nearly 180 years.
1 Reporting period is 12 months to January 2025. The customer-owned banking sector outperformed even the highest-rated investor-owned bank, with a collective Net Trust Score higher than any individual bank
2 The customer-owned banking sector recorded far more trust than distrust, resulting in an overall Net Trust Score of 1.00. In contrast, the entire banking industry recorded a Distrust Score of -14.26 and a Net Distrust Score of -3.97. This places the overall banking sector deeply in Net Distrust territory.
On Tuesday 20 May 2025, the Reserve Bank of Australia (RBA) announced a decrease of 0.25%p.a. to the official cash rate.
Following this, we have reviewed the interest rates applicable to our variable rate home loans and advise that the rates for existing mortgage holders will decrease by 0.25%p.a., effective from 1 June 2025.
Our variable savings rates will decrease by up to 0.30%p.a., effective from 26 May 2025. Whilst the Bonus Saver Account decrease will be effective from 1 June 2025.
Members can refer to their upcoming statements for information in relation to their loan product/s and any relevant repayment changes.
Whilst changes to the RBA cash rate is one of the factors that informs our pricing decisions, there are other factors that we consider such as economic and market conditions, cost to lend and the competitor landscape. This helps us to assess and to continue to offer competitive rates to our members.
If you would like further information on any of our products or services, please review the information on our website or contact us to see how we can help.
We have exciting news for you!
Get ready to win one of 50 mega cash prizes in our exclusive prize draw.
How to Enter: Simply use your Unity Bank Visa card and for every 30 eligible transactions between 28 April and 30 June 2025, and you'll automatically earn an entry into our mega prize draw. The more you use your Visa card, the greater your number of entries into the prize draw!
Why Participate?
Easy Entries: Each set of 30 transactions gives you one automatic entry.
Multiple Chances: The more you use your card, the better your odds.
Fantastic Prizes: 50 lucky winners will take home incredible cash prizes:
1 x AUD $100,000
2 x AUD $50,000
8 x AUD $10,000
10 x AUD $5,000
11 x AUD $1,000
18 x AUD $500
Don't miss out on this opportunity to win big. Start using your Unity Bank Visa card today and get those entries in!
The Promoter is Visa AP (Australia) Pty Ltd (ABN 20 134 885 564) Level 39, International Tower 2, 200 Barangaroo Avenue, Barangaroo NSW 2000 Australia. Some transactions excluded. T&Cs apply, see visa.com.au/promotions/cuscal-cash-tc.html AU res 18+ w/valid Visa debit card/credit card issued by participating financial institution & must not be opted out of participating financial institution’s marketing comms. Ends: 11:59pm AEST 30/6/25. Limit 1 entry p/30 transactions made w/Visa card & max 1 prize p/person (excl SA). Draw: L3/162 Collins St, Melbourne VIC 3000, 1pm AEST on 14/7/25. Prizes: 1x $100K, 2x $50K, 8x $10K, 10x $5K, 11x $1K & 18x $500. Winners published at visa.com.au/promotions/cuscal-cash-winners-2025.html from 18/07/25. Permits: NSW TP/04034, ACT TP25/00858, SA T25/651
Members are advised of an important change in how you make payments into your account due to recent industry changes.
What’s changing?
If you’re sending money into your account using Osko, you’ll now need to use:
Our new BSB number (659 000), and
your new Member Number or new Account Reference Number.
These changes ensure your payments are processed quickly and correctly.
Standard bank transfers are not affected by this change. However, we recommend using our new BSB and your new Member Number or New Account Reference Number for all transfers to ensure future compatibility and smoother processing.
What do you need to do?
Please update your payment details wherever you make or receive payments (such as saved payees, or third-party payment services) to reflect this new information.
If you’re unsure of your new Member Number or new Account Reference Number, or you have any questions, our team is ready to help you on 1300 36 2000 or at mail@unitybank.com.au
Today marks an important milestone as the merger-of-equals between G&C Mutual Bank and Unity Bank takes effect, with the legal merge and banking system integration taking place on 7 March 2025. This follows the earlier regulatory approval and overwhelmingly positive member vote and is the culmination of over 18 months of planning and collaboration by staff across both organisations.
Unity Bank CEO Danny Pavisic and G&C Mutual Bank CEO Rosanna Argall noted that the successful completion of the merger helps secure a strong future as one of Australia’s leading mutually owned banks.
"Both organisations have always prioritised the needs of our members and the communities we serve, and this merger creates an even stronger platform for us to fulfill that mission. As we move forward together, we are excited to offer even greater benefits to our members and continue our legacy of trust, service, and community engagement.”
Member benefits of the merger include access to an expanded branch network, continuity of access to exceptional staff and face-to-face service, improved product range with fewer and lower fees, increased ability for technological investment, scale efficiencies and a continued commitment to member first principles of mutuality.
At a combined $3.8b in assets, the merger provides even greater opportunity to continue the strong growth of the organisations, with both having tracked well above system growth in recent years.
The merged entity will be G&C Mutual Bank Limited immediately following the merger, changing to Unity Bank Limited from 1 July 2025. The G&C Mutual Bank, Unity Bank and Reliance Bank brands will be retained and consolidated into a single Unity Bank brand over the next 12 months.