Please contact us straight away if your Unity Bank credit or debit card is lost, stolen or captured.
Lost, stolen or captured cards
Lock your card
Log into our Mobile App and select "Cards" from the Menu and select "Lock Card"
Report lost, stolen or captured card
Pleasecontact usimmediately if your G&C Mutual Bank credit or debit card is lost, stolen or captured. Call us on1300 364 400, 24 hours a day, 7 days a week.
For overseas assistance, call us on +61 2 9307 5400 or contact Visa Global Customer Assistance +1 303 967 1090 (international) or theVISA International Hotlinespecific to the country you are in.
Email uswith the subject: URGENT lost or stolen card
Activate your card
If your card requires activation, you can do so using one of the following options:
Log into Online Banking and select "Card Activation" from the "Settings & Security" drop down menu at the top of your screen
Log into our Mobile App and select "Activate Card" from the "Cards" menu at the bottom of your screen
Call us on 1300 364 400and we can assist you over the phone
Travelling Overseas
Contact usbefore you travel overseas so we can monitor your account more closely. You will also avoid transactions on your cards being stopped by us when we detect overseas purchases. We will need to know your departure date, return date, destination and contact details while you’re away.
Alternatively, you can complete the Overseas Travel Form within ourMobile App.
