We are experiencing heavier than normal call volumes at present, please be patient and if you leave a message we will get back to you. We apologise for any inconvenience. Please also refer to the FAQs on this website regarding the changes to the App and online banking.

Banking Help

Banking Guides

Banking guides and step by step demonstrations to help you register for, and best utilise, our services.

Contact us

Call us on 1300 364 400 or visit your local Service Centre

Deceased Estate Guide

A useful guide for how we can assist you through the process of managing your loved one’s banking affairs

Financial Abuse

A useful guide on how you can help protect yourself or someone you love from financial abuse

Financial Hardship

If you are experiencing financial hardship, we can offer a range of solutions to help you

Frequently Asked Questions

View our Frequently Asked Questions

Home Buyer Guides

Guides to help you start your home buying journey

Lost, stolen or captured cards

Please contact us straight away if your Unity Bank Credit or Debit Card is lost, stolen or captured.

Manage Daily Transaction Limits

Change your daily transaction limits directly in Online Banking

Online PIN Change

Create or change the PIN on any of your cards

Register for SMS OTP

Adds another layer of security to your account

Target Market Determinations

Overview of Product design and distribution

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© 2026 Unity Bank Limited | ABN 72 087 650 637 | AFSL & Australian Credit Licence 238311​ Any advice or information on this site does not take into account your personal objectives, financial situation or needs and you should consider whether it is appropriate for you. Please review our Disclosure Documents before acquiring any product.

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Torres straight islander flag  Aboriginal flag
We acknowledge the Traditional Owners of the lands on which we operate and pay our respects to Elders past and present, and to emerging community leaders. We also acknowledge the important role Aboriginal and Torres Strait Islander peoples continue to play within the communities in which Unity Bank operates and where our team members reside.