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Spike in reports of scammers impersonating Qantas to steal your personal information and money. What’s happening Scammers are impersonating Qantas in emails and text messages to steal your personal information and money. They create a sense of urgency to try and get you to act quickly without checking first. Scammers will use Qantas logos and branding to make the communication look real. The email or text message will urge you to click a link to either: claim a refund claim a gift redeem points that are about to expire. If you click this link you will be directed to a scam website designed to steal any information you enter.  Qantas has been warning of these sorts of scams, which were first identified in August 2025, and encourages customers to be alert to continued scam activity. The airline does not contact customers to ask for their PINs, passwords, or one-time passwords in text messages or email. More information can be found on Qantas.com dedicated scams page. The NASC and Qantas work collaboratively to share scam intelligence and to disrupt scams. Who’s at risk Anyone could be targeted by this scam. You do not need to be an existing Qantas customer or Qantas Frequent Flyer. However, people who know or suspect they have been involved in a data breach may be at greater risk of being targeted. If you’ve been affected Don’t be embarrassed about being scammed. If you’ve had money or personal information stolen, contact us immediately. If you think your accounts have been compromised, change your passwords immediately. Monitor your bank statements and accounts for unusual activity. If you’ve been scammed or have provided personal information, call IDCARE on 1800 595 160. Help others by reporting to Scamwatch. Warning signs to look out for Suprise offers that come from unsolicited emails or messages. Sender names, email addresses or website addresses that have been changed and look different from the legitimate domain of an organisation.  Limited time offers creating urgency such as expiring loyalty points or "missing out" on a refund or gift. Communications that ask for your personal details, password, PIN, credit card or banking information. Communications that ask you to click a link and enter personal or sensitive login information.  Protect yourself from scams by: STOP. Scammers create a sense of urgency. Don’t rush to act, take your time. Never click a link, download an attachment, or enter personal or sensitive login information via a link in an email or message. CHECK. Check whether the message or email you’ve received is really from Qantas by using your official Qantas app, visiting the Qantas website, or calling Qantas directly using a number you source yourself. Qantas updates its scams awareness website with advice for customers. PROTECT. If you’ve given any personal information to someone you suspect is a scammer, act quickly. See more about what to do if you’ve been scammed and what steps you can follow. Need help? If you believe someone has gained access to your bank account and/or personal information, even if the scam appears unrelated to your finances, you should contact your bank immediately. A timely response can be critical. If you have concerns about your account contact us immediately. You can report cybercrime directly to the Australian Cyber Security Centre (ACSC). Find out how scams work, how to protect yourself, what to do if you’ve been scammed or report a scam to the Australian Competition and Consumer Commission (ACCC) via Scamwatch. Change your passwords and enable two-factor authentication to protect your accounts. As always, we remain committed to your security and privacy online. To understand how we help to keep you safe, please refer to our Security page. For more information on common scams and how to protect yourself, please visit the News section of our website. Source: Scamwatch

On Tuesday 3 February 2026, the Reserve Bank of Australia (RBA) announced an increase of 0.25%p.a. to the official cash rate. Following this, we have reviewed the interest rates applicable to our variable and fixed rate home loans and advise that the rates will increase by up to 0.50%p.a. for new loans effective from 6 February 2026, with increases of up to 0.36%p.a. for existing variable rate mortgage holders effective from 18 March 2026. Our variable savings rates including Bonus Saver Account will increase by up to 1.75%p.a. effective from 1 March 2026. Members with a loan account will be advised individually of any change to their interest rate and minimum repayments. Whilst changes to the RBA cash rate is one of the factors that informs our pricing decisions, there are other factors that we consider such as economic and market conditions, cost to lend and the competitor landscape. This helps us to assess and to continue to offer competitive rates to our members. If you would like further information on any of our products or services, please review the information on our website or contact us to see how we can help.

The Board of Unity Bank is pleased to announce that following the successful merger of G&C Mutual Bank and Unity Bank in March 2025, the long-planned transition of CEOs took effect this week. As detailed in the Member Information Document, and an integral part of the merger process, the initial CEO Danny Pavisic was scheduled to step aside after taking on the role in March 2025 and Rosanna Argall has re-assumed the role of CEO (having served as the CEO of G&C Mutual Bank until the merger in March 2025). The timing of the transition provides for a smooth handover as the bank moves through its annual Board strategic planning cycle and provides an opportunity for Rosanna to continue to enhance on the integration that has already taken place since March 2025, overseen by Danny. In announcing the transition, Mr. Pavisic, who has been with Unity Bank for 21 years, the last 6 as CEO said, “it has been an honour to lead the bank during the merger process, in particular as the team met the challenge of bringing two highly successful entities together and guaranteeing our collective future.” Unity Bank Chair, Steve Helmich paid tribute to Mr. Pavisic, noting “the Board is very appreciative of the critical role Danny has played in achieving this merger of equals, and his tireless work in bringing the two organisations together. He hands over to Rosanna with the bank exceptionally well placed to capture the many opportunities that lie ahead”. Incoming CEO, Rosanna Argall thanked Danny for his leadership and for working harmoniously together to take the first steps in the integration of the two banks. Rosanna also noted that she was ‘looking forward to continuing to engage with our members, our staff and our various partners and stakeholders to ensure the success and sustainability of our organisation for the benefit of everyone well into the future.”

With the recent Queensland floods and Victorian bushfires, we stand prepared with Unity Bank's Community Support Package to assist you. Deferred home loan repayment Deferred loan repayment option available on qualifying existing and new Unity Bank home loans and home loan refinances1 Member support Practical and tailored assistance to help you and your family get your finances back in shape If you have been impacted by the Queensland floods and Victorian bushfires​, we are ready to assist. Please give us a call on 1300 36 2000. DisclaimerCredit eligibility criteria, terms and conditions, fees and charges apply. 1. Loan deferment option available at the discretion of the Bank and subject to approval. Interest accrues and is capitalised to the loan throughout the approved loan repayment deferral period. Unity Bank Limited ABN 72 087 650 637 | AFSL & Australian Credit Licence 238311

Following the recent terrorist attack at Bondi Beach, there is an increased risk of scam and financial crime activity. Scammers are known to exploit major public events by impersonating trusted organisations, creating fake donation appeals, or pressuring people into making urgent payments. This article outlines common scam types, safe payment practices, and practical tips to help you stay protected. Common scams to be aware of After major incidents, scam activity often increases. Watch out for: Fake charities and donation requests: Scammers may impersonate legitimate charities or emergency relief funds, requesting donations via text messages, emails, social media posts, or fake websites. Fake government or compensation messages: You may receive contact from someone claiming to represent a government agency or authority, offering compensation, refunds, or financial support. These messages often ask for personal details or immediate payment. Urgent or emotionally charged payment requests: Scammers frequently use urgency to pressure people into acting quickly without verifying the request.   Use secure payment methods Before making a payment or donation, consider whether the payment method being requested is appropriate for the situation. Legitimate organisations do not require urgent or unusual payment methods. Scammers often request payment methods that are hard to recover, including PayID or real-time bank transfers, international transfers, cryptocurrency, or gift cards. Stick to trusted and secure payment methods, which often have built-in buyer protection and fraud prevention features to help safeguard your purchases. If you are being pressured to pay quickly or in a specific way, stop and verify the request before proceeding.   How to protect yourself Here are 4 practical tips to help you stay protected: Verify the organisation or recipient using official websites or trusted contact details. Do not click links in unsolicited emails, text messages, or social media posts. Donate only through official charity channels. Take time to check the request. Scammers often use urgency to pressure people into paying.   Need help? If you believe someone has gained access to your bank account and/or personal information, even if the scam appears unrelated to your finances, you should contact your bank immediately. A timely response can be critical. If you have concerns about your account contact us immediately. You can report cybercrime directly to the Australian Cyber Security Centre (ACSC) or National Anti-Scam Centre (NASC) – Scamwatch. Find out how scams work, how to protect yourself, what to do if you’ve been scammed or report a scam to the Australian Competition and Consumer Commission (ACCC) via Scamwatch. Change your passwords and enable two-factor authentication to protect your accounts. As always, we remain committed to your security and privacy online. To understand how we help to keep you safe, please refer to our Security page. For more information on common scams and how to protect yourself, please visit the News section of our website.

With Boxing Day and other seasonal sales just around the corner, online shopping is set to surge, and unfortunately, so is the risk of scams. As the holiday sales approach, the Customer Owned Banking Association (COBA) is urging consumers to remain vigilant. “Scammers often use tactics like creating a sense of urgency to get customers to make immediate decisions and payments. Knowing that pressured shoppers are less likely to spot a scam, criminals deliberately target events like Boxing Day sales,” COBA Head of Financial Crimes and Cyber Resilience Martin Latimer explained. According to ACCC’s Scamwatch, there have been more than $8 million in reported losses from shopping scams in 2025 so far. To help savvy shoppers stay safe, COBA’s financial crimes team share their expert tips on how to spot, and avoid, such scams. Beware of fake websites Scammers often create ‘phantom’ websites that are designed to trick even the savviest shopper. Latimer urges Australians to be extra cautious when browsing online deals, and to double-check the legitimacy of a website before you decide to make any payments. Look out for poor website design and spelling or grammatical errors, as well as a lack of customer feedback or reviews for the seller or product.  “Scammers are experts at creating convincing fake websites that closely resemble legitimate retailers. Pay close attention to the domain name, because even a small typo could mean you're on a scam site,” Latimer advised. Shoppers are urged to verify the site's legitimacy by looking out for a privacy policy, terms and condition, or even contact details - many fake websites don’t include this level of information. If you are shopping on an Australian website, you can use the Australian Domain Authority’s website register to see which company or trademark registered it. Don’t click on unsolicited links Phishing is a tactic criminals use to steal your personal and financial information, such as login credentials or credit card details. Scammers often send unsolicited emails or messages pretending to be legitimate retailers, delivery companies or payment processors, in an attempt to trick shoppers to click on links or download suspicious attachments. “A common phishing tactic is a scammer sending an email or text message about a sale or delivery, urging you to click on a link. These links then lead to fake websites or download malware onto your device,” Latimer explained. “Never open attachments from unknown senders, as they may contain malware. Instead, always go directly to the retailer’s official website.” Use secure payment methods Before making any online purchases, make sure your payment is protected. Check that the website shows “https” and a padlock icon to safeguard your financial information. Latimer added: “Scammers will often encourage you to use untraceable payment methods, like wire transfers or cryptocurrency, so avoid these. Stick to trusted and secure payment methods, which often have built-in buyer protection and fraud prevention features to help safeguard your purchases.” Trust your instincts. If something appears suspicious or too good to be true, it probably is. Need help? If you believe someone has gained access to your bank account and/or personal information, even if the scam appears unrelated to your finances, you should contact your bank immediately. A timely response can be critical. If you have concerns about your account contact us immediately. You can report cybercrime directly to the Australian Cyber Security Centre (ACSC) or National Anti-Scam Centre (NASC) – Scamwatch. Find out how scams work, how to protect yourself, what to do if you’ve been scammed or report a scam to the Australian Competition and Consumer Commission (ACCC) via Scamwatch. Change your passwords and enable two-factor authentication to protect your accounts. As always, we remain committed to your security and privacy online. To understand how we help to keep you safe, please refer to our Security page. For more information on common scams and how to protect yourself, please visit the News section of our website.