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We are aware of telephone scammers pretending to be our staff and ringing members about their bank account security. The fraudsters advise that you have a security problem and ask you to install a remote access application, often this is the "Team Viewer" app, which allows the fraudsters access to your computer and capture your internet banking logging details. The scammers then ask you to transfer funds from an account to another, then advise that the funds were transferred back to the original account. With this information they are then able to log on and transfer funds out of the your account. Keep safe from phone scams by: Hang up on unsolicited callers, particularly those requesting you download software Keep all access codes (e.g. card PIN, Online Banking password etc. ) secret and secure. We’ll never ask for this information over the phone or via email. You should never share these codes with anyone If you're unsure, call back on a trusted number (i.e. phone book or company website) to confirm if the caller was genuine Never give a stranger remote access to your computer Keep your computer protected by running and updating security software purchased from trusted sources If you think you've fallen for the scam, contact us immediately on 1300 36 2000.

Scammers are constantly looking for ways to trick you into supplying your personal and financial information. We have recently discovered scams, specifically pretending to be from Australia Post and PayPal. Below we have demonstrated how you could better protect yourself and your loved ones from these scams. Scams targeting Australia Post customers You may receive a phone call or email from someone pretending to be from Australia Post. The caller or email informs that Australia Post has a refund for you and will ask for your credit card details to process the refund. Should you receive one of these phone calls or emails, please do not hand out any personal information. It is a scam, please either hang up the call or delete the email immediately.  Another Australia Post scam that has been circulating during August involves false text messages informing you of a delivery notice and urging you to click on a link to confirm the address. The link will direct to a fake Australia Post website to get your personal and financial information. Below is an example of the text message: Below is an example of a fake Australia Post website: We suggest you treat this text message the same way as you would approach any suspicious emails you receive if in doubt remove immediately. Please note that Australia Post will never email or text message you to request personal and financial information. To learn more about scams targeting Australia Post customers, please visit Scam alerts on the Australia Post website.  Scams targeting PayPal customers If you use PayPal, please be cautious with scam emails with a subject line such as Suspicious Activity on Your Account or Your account has been limited. These emails will inform that your account details have been altered and hence your account has been limited. Such emails will advise that you need to log in via a specific link to change your personal information. The email may try to force you into supplying your details by warning to lock your account if you do not update your details by a specific date. Below is an example of the scam email Need help? If you believe someone has gained access to your personal details, even if the scam appears unrelated to your finances, you should contact your Bank immediately. A prompt response can be crucial in providing you with the best chance to prevent any loss. If you have concerns about your Unity Bank account contact us on 1300 36 2000 If you have been the victim of identity theft, IDCARE can guide you through the steps to reclaim your identity. Contact them on 1300 432 273 or via https://www.idcare.org You can find out how scams work, how to protect yourself, what to do if you’ve been scammed or report a scam to the Australian Competition and Consumer Commission (ACCC) via the Scamwatch website scamwatch.gov.au

2020 was another highly successful year for Unity Bank. Review our financial summary and see how our Member-first approach has made all the difference. Read Now DownloadIf you would like to receive a hard copy of the 2020 Annual Report, please give us a call at 1300 36 2000 or send an email request to mail@unitybank.com.au

Australians aged 25 to 44 have overtaken retirees and the elderly for reported cases of identity theft. According to data published by ACCC’s Scamwatch, reported cases are a third higher (32%) in 2020 than the corresponding period for 2019. Historically, Australians over 65 report the most cases, but we are now seeing younger age groups of 25 to 34 and 35 to 44 move to the fore, suggesting a generational shift in this criminal activity. This change reflects broader societal trends for digital technology. Unfortunately, it is easy to focus on the benefits and overlook the pitfalls of sharing information so readily. It can be as simple as clicking on what looks to be a personalised email that actually has a dangerous payload within. Within minutes your device has downloaded a virus that will access personal information such as bank statements, identity particulars and your address book. A good trick is to validate the sender's email address by checking its domain name on Google. If you don’t recognise it, delete it immediately. Alternatively, the criminal starts with one piece of personal information and gradually builds up a profile by harvesting information from social media. In a digital world we tend to disregard traditional mail, but items such as superannuation statements and renewal of driver’s licence cards are pure gold for criminals. Many people are aware of scam activities but most targeted people are caught by surprise when they are contacted by a business chasing payment, or the heart wrenching moment when they realise a criminal group has used their details to take out loans in their name. Losing control of your identity can start a downward spiral with many activities we take for granted severely impacted, whether obtaining a loan, buying a house, starting a business, or even starting a new relationship. It can take hundreds of hours to reclaim a stolen identity and recover from a blemished credit history. Don’t overshare on social media and use privacy settings wisely. Protect your devices and pay attention to security upgrade messages. Lock your email inbox, clean out the junk, and never click on unsuspecting links, even if it is addressed to you. If you think you have provided your account details to a scammer, please contact us immediately on 1300 36 2000. We also encourage you to report it to the ACCC via the report a scam page. This helps them warn people about current scams, monitor trends and disrupt scams where possible.

  Creating an emergency fund may seem daunting for some. A lot of people may think you need to put away hundreds of dollars each week, which is delaying them from starting one. It doesn't matter how much you are putting in this account as long as you have begun.   Figure out what you can spare each pay Crunching the numbers and working out how much you can allocate for your emergency fund will help you understand how you are spending your money. For example, James figured out that he could spare $50 from his weekly pay for his emergency fund. He worked out that if he puts aside $50 each week for one year, he could save approximately $2,600.   Starting a separate savings account for your emergency fund By opening a second account, you can keep this money separate from your everyday expenses and preventing yourself from spending it.   Set up auto transfer on payday  By setting up a regular auto transfer, you won't have to worry about manually transferring the money into your emergency fund savings account on each payday.    Make extra contributions when you can If you happen to receive extra money during the year, like a pay rise or tax return, consider using some of those funds to boost your emergency fund.  We hope these tips help you in starting your emergency fund or improving it. For more information, please visit https://moneysmart.gov.au  Source:https://moneysmart.gov.au/saving/save-for-an-emergency-fund

2019 was another highly successful year for Unity Bank. Review our financial summary and see how our Member-first approach has made all the difference. Read Now DownloadIf you would like to receive a hard copy of the 2019 Annual Report, please give us a call at 1300 36 2000 or send an email request to mail@unitybank.com.au